What is Essential is Invisible to the Eye

A large iceberg with many words written on it.

For Quality Executives, communication is not simply about information transfer; it is about insight, context, and judgment. One of the enduring lessons from The Little Prince captures this well: “It is only with the heart that one can see clearly; what is essential is invisible to the eye.” That message is particularly relevant in regulated…

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Tag you’re it…Supplier Quality

A diagram of the process for identifying and validating vendors.

The childhood game of “tag” may be harmless fun, but in product development it often takes a far less productive form: shifting responsibility to vendors and suppliers. Product developers frequently hear explanations such as, “the vendor did not process the document,” or “the supplier failed to consider regional or regulatory requirements.” In most cases, these…

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