Quality is not Overhead

By Consult Wing | September 18, 2019
A table with different types of business models.

Three days after starting a new job, I met the CEO in the elevator and introduced myself. Without skipping a beat, he said he was familiar of who I was, stating that I was that highly paid “Quality Overheadâ€. I was brought in to help turn around the Quality area. About 2 months later, I…

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